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Question

Unable to add device to account

  • October 14, 2025
  • 1 reply
  • 18 views

the1ivo

I have made multiple attempts to add my headset to my account to get constant errors about what my serial number is, or the wrong product code.

I would like customer support to reach out to me via email so i can send proof of my device and then they can register it to my account for me so i can access 7.1 surround sound.

Thanks

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@the1ivo 

Thank you for sharing your concern here regarding your product registration. Have you tried registering your device through this link? If you still can’t register, please send me a PM together with your device’s serial number so I can check its details here in our system and assist you further. Thank you!


*Thread locked to curb conversation to PM.