Unable to add Mobile number, Setting is locked | Razer Insider
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Unable to add Mobile number, Setting is locked

  • May 30, 2024
  • 1 reply
  • 76 views
freejak555

account setting are locked, mobile number not yet added and unable to set up 2-step authentication. Look like my account is dormant. Unable to add mobile number because it is locked.

 

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • June 1, 2024

Hi freejak555,

I understand that your account has been locked. Please PM me and fill out the following information below for account verification and for me to create a case on your behalf:

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Phone number:
Country: Philippines

​​​​​​​​​​​​​​*Thread locked to curb conversation to PM.

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