Unable to change email address on account overview due to old phone number | Razer Insider
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Unable to change email address on account overview due to old phone number

  • May 20, 2026
  • 1 reply
  • 21 views
rouiqy2odyoqhdhoq2

I want to change my email address (and phone number) linked to my Razer account, but every time I try to, I am asked to provide a code that is being sent to an old phone number I no longer have access to. What can I do?

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • May 20, 2026

Hi rouiqy2odyoqhdhoq2,

I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

 

*Thread locked to curb conversation to PM.
 

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