Unable to locate serial number for warranty message. | Razer Insider
Skip to main content
Question

Unable to locate serial number for warranty message.

  • October 12, 2023
  • 1 reply
  • 122 views
lowpien

Hi

 

I’ve registered my Razer Blade, but when trying to check  for warranty i have that message :

We are unable to locate your serial number in our database.

  • The serial number may have been entered incorrectly. Please verify and try again.
  • If your product was previously replaced under warranty, please contact customer support for further assistance.

The SN is the good one verify and re-verify again.

 

Thanks

    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    1 Reply

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • 3222 replies
    • October 12, 2023

    Hello lowpien,

    I’m here to help. Please PM me your device serial number and attach a screenshot of the error message you receive so I can check and verify from our system. Save the shareable files via any online drive account listed here. I hope to hear from you soon.

    ​​​​​*Thread locked to curb the conversation to PMs.

    CookiesCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings