Unable to login to surround 7.1

Yup, that’s the only change I’ve made too. 

Если они вышли из России, я максимально разочаруюсь ибо без звука 7.1 не вариант вообще

I think so too, bc at first I got the weird text_emily_error but now I just get a “server isn’t available” error… so it´s definitely them, not us

Same error for me too, hopefully they will resolve soon.

yep same instantly logs me out when i log in 

我也一样

Same here 

i got same error T T

Same here

Also having this issue, very frustrating

same here

what happened servers broke or app is getting attacked someone on the razer support help with this ...

такой рофл я купил наушники сегодня попользовался софтом около 30 мин и сервера упали(((

кароче друзья, просто серваки скорее всего дружно все упали. ждем и терпим, я уже испугалась что нам, бедным работягам из России запретили пользоваться хорошим звуком. 

They fixed it!I did log in!

bitShockingPink518 wrote:

They fixed it!I did log in!

 

Yeap, DONE! TY

Yes! Successfully logged in!

Hi Whynoth, infotechPaleCerulean739, Coquelicotventurecafe873, smartalleyGoldenrod667, H78FC-97NES-4FD2B-I9SJA, sardian2001, bitShockingPink518, Leninon, rushIndependence217, JeffMcloves, imiras34, Klacker_FM, F1ash_Star, Artorias1009, azhitaa, LordGoyo, kevo54810, wern5652, flowrushDenimBlue248, bolitagamer, Kalin12_, LadyAkasha8, buzzOrchidPinksharp320, autovalleyHalay505, ammofreshVioletRYB873, futureBabyPowderauto156, Akkatosh, kurokawa916, Dashwod, Luosir7720, ryanla, IronBoundFlight, NakataCrew, infotechPaleCerulean739, rudistock, and Kalin12! The issue is resolved now. Please refer to this thread. Should you still access your apps, please check if you can log in using our Razer ID portal here. If there’s no issue, please update your Razer software/application and check if your anti-virus/firewall is blocking any Razer-related files. If you are using VPN, please disable it or try joining another Internet connection. Check if the issue persists. Otherwise, please reinstall the affected Razer application. Feel free to send me a PM or submit a case should you need additional assistance. Thanks for everyone’s cooperation.