unable to register charging puck, deathstalker v2 pro bought over Amazon | Razer Insider
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unable to register charging puck, deathstalker v2 pro bought over Amazon

  • May 20, 2026
  • 1 reply
  • 8 views
reelandry

Dear Razer Support,

I am writing because I am unable to register my Razer charging puck or my Razer DeathStalker V2 Pro keyboard through the registration system.

Both items were purchased through Amazon, and I do have PDF invoices available as proof of purchase. I can provide those invoices, along with the serial number and product number, if needed.

Please let me know how I should proceed so these products can be properly registered under my account.

Thank you,

Richard Landry

    This topic has been closed for replies.

    1 Reply

    Razer.Ten
    • Razer.TenRazer Support
    • Razer Support
    • May 20, 2026

    Hey ​@reelandry,

    Let me assist you. Can you send me a PM with the serial numbers so I can verify them in our system and see what I can do to help?



    *Thread locked to curb conversation to PM.

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