Unable to Register my VIPER MINI Mice | Razer Insider

Unable to Register my VIPER MINI Mice

  • 9 May 2020
  • 1 reply

Dear Support team,

I refer to the attached pic, I was able to register all my Razer products so far except my Viper Mini Mice.

As you can see from attached screenshot, the system was able to recognice my Product ID correctly in step 1. However, in step 3 when it comes to final submission. It states on bottom left corner that Product Number is incorrect.

I am pretty sure the data I have entered are all correct including the S/N.

Appreciate if anyone could advice / guide me.

Thank you

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Userlevel 7
What you have listed below product number under step 3 is incomplete, which is why you're getting this error message. *Locking this thread to curb the conversation to PM.