Unable to register product: S/N and P/No do not match | Razer Insider
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My Viper Ultimate has arrived today but I am unable to register as the numbers apparently do not match. I have checked multiple times and I have definitely entered the numbers correctly.



Does anyone know how to fix this?



Thanks.
Please send me the serial number of the mouse and a screenshot of the error message. I can use that to check what's causing the issue. By the way, where did you get the device from?



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