Unable to update firmware razor deathaddder essential | Razer Insider
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i ve just installed a  razor deathadder elite mouse to replace my old razor death adder elite  (wired)

the firmware version of  the mouse is 1.0.0.0

i’ve been  trying to update it with a new version  with

DeathAdder Essential_Mouse_FirmwareUpdater_v1.01.00_r1.exe (downloaded from the razor website)Oonly the update button stays greyed out

synapse has been  closed  so that cant be the case

unplugging  and  replugging  the mouse also didnt work

running the program with admin rights also didnt work

 

so what can be the problem here?

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