Unable to Update to May Windows 10 1903 | Razer Insider

Unable to Update to May Windows 10 1903

  • 18 June 2019
  • 3 replies
  • 612 views
S
Hi Guys,

When I try to apply the May 1903 Update the Razer 15 reboots, and climbs up to just under 50% and then BSD with a Stop Code: WDF VIOLATION.

It's an 2019 i8 RTX 2080 Model

Any ideas of what's going wrong here?
This topic has been closed for comments

3 Replies

Razer.Caziel
Userlevel 7
That stop code means there's a faulty driver preventing the update. Can you send me your Application and System Event logs from Windows Event Viewer? That would help me isolate what's causing the BSOD.
S
Razer.Caziel
That stop code means there's a faulty driver preventing the update. Can you send me your Application and System Event logs from Windows Event Viewer? That would help me isolate what's causing the BSOD.


Here you go - https://www.dropbox.com/sh/o2rhm9nu1oxw0at/AAAbJ-_wiS7eSpMPbAhMI7wra?dl=0

Thanks for the help!
Razer.Caziel
Userlevel 7
SurfaceMinion
Here you go - https://www.dropbox.com/sh/o2rhm9nu1oxw0at/AAAbJ-_wiS7eSpMPbAhMI7wra?dl=0

Thanks for the help!

I appreciate this. Can you send me a PM instead? I'd like to discuss what I found when I went through the logs you sent. In your message, please include the serial number of your Blade. Also, are you on WIFI when downloading the update? I saw a lot of WLAN driver errors and a missing Microsoft-Windows-WindowsUpdateClient.
CookiesCookie settings