Try different browser or hit CTRL+F5 (to reload page and cache).

Clearing browser cache might also help.

how to fix this

Hello technoCelestedata353,

I replied to your message. Please be nformed that our Razer Gold Support Team was able to reset your Razer ID OTP. Please check your email inbox for instructions to secure your account. Feel free to ping me if you need further help. Stay safe!
 

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