Someone help please. I cant receive OTP due to this error. Tried 3 different device and checked my internet connection but still the same.
Question
Unexpected Error
Someone help please. I cant receive OTP due to this error. Tried 3 different device and checked my internet connection but still the same.
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- Razer Support
Hello xMasterNeil,
Have you tried the following steps below?
1. Please check if there is a good internet network connection to your mobile. If possible, refresh or reset your network.
2. Restart your machine or device.
3. Sign out and Sign in to your Razer Gold Account
4. Clear browsing history, including cache files and cookies
5. Try using a private browser in the Private or Incognito model
If these didn't work you can submit a ticket or chat with Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. If you need further help, PM me with your case ID after submitting it so I can coordinate the team about your concern. All the best!
*Thread locked to curb the conversation to PMs.
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