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Unexpected error

  • October 7, 2025
  • 1 reply
  • 19 views

Please help, I cannot edit anything on my account and I cannot make purchases because I am not receiving the OTP code. The display always shows an unexpected error.

Best answer by Razer.Aero

Hi Caphzain,

For Razer Gold OTP concern, please submit a ticket or reached out to our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. You can PM me with your case ID number so I can notify the team. Have a great day!

*Thread locked to curb the conversation to PMs.

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • Answer
  • October 7, 2025

Hi Caphzain,

For Razer Gold OTP concern, please submit a ticket or reached out to our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. You can PM me with your case ID number so I can notify the team. Have a great day!

*Thread locked to curb the conversation to PMs.