Unidentified serial number | Razer Insider
Skip to main content
Question

Unidentified serial number

  • April 27, 2025
  • 1 reply
  • 49 views

Hello. On 1.08.2024, I bought a Razer Deathadder Essential mouse, the serial number of which is PM2421H20523712 When I enter the serial number on the page, it keeps telling me to check 1 with I or 0 with O. Can you help me with this? Thanks

Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.ScarletRouge

Hey bizDarkLavaQUARTZ784,

 

Thanks for sharing your concern here! I see you're having trouble with your Razer Deathadder Essential mouse's serial number. To help me look into this for you, could you please send me a PM with a picture of your mouse showing the serial number? Sometimes the way the serial number is printed can make it a little tricky to distinguish between certain characters. You can upload the video to your Google Drive and PM me the link. Please ensure the link is set to public.
 

Looking forward to your PM! Thanks!

 

*Thread locked to curb conversation to PM.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings