Unknown USB Device (Device Descriptor Request Failed) | Razer Insider
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Unknown USB Device (Device Descriptor Request Failed)

  • July 3, 2021
  • 1 reply
  • 128 views

benjamingunn
I bought a Kraken X USB headset 2 days ago and it was working just fine on my PC. Yesterday it stopped working and now all I get is an error saying the USB Device is Unknown. I tried using it on a different device but I got the same error.
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1 Reply

benjamingunn
  • Author
  • Insider Mini
  • July 4, 2021
I Googled the issue, I tried all the solutions I could find but none of them worked. I also tried using it on 2 other laptops and still I couldn't get it to work. I took it in and even the techie couldn't get it to work. I had it replaced and guess what... Problem solved!