I bought the BlackShark V2 X expecting to use 7.1 audio, and when I went to register my product to get the activation code, I got the message "Unrecognized serial number".
Question
Unrecognized serial number
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- Razer Support
Hello aeroAntiqueBrassPEARL705,
I’m here to help. Please PM me your headset serial number and the email address associated with your Razer ID so I can check your account and verify if there's a code allocated to it. All the best!
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