Unrecognized Serial Number | Razer Insider
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So I bought a Deathadder Essential and tried registering it, I made sure to double check the serial number and tried playing around with the characters to make sure I was entering the right info, I even tried to scan the barcode on the mice just to be extra sure and yet nothing worked, it's still giving me the same message about the unrecognized serial number

Is it new?

If yes, can you post a photos of the mouse from top and bottom view (working mouse, connected to PC).


Also, yes, it's brand new, pretty much received and opened about an hour or two ago


It’s fake. Return it, get your money back.


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