Hello Razer Team,
I’m looking for assistance with an unresolved issue regarding my Razer Creator Program application.
I originally signed in to Razer Creator Hub using Apple Sign In with the “Hide My Email” option enabled. I submitted my Creator Program application, and the website confirmed that my application was being verified.
When I later tried to sign in again, I was directed to an account that does not show my original application. I then tried using my regular Apple ID email address, but Razer treats it as a separate account and prevents me from applying because my TikTok profile is already associated with another account.
I contacted support and received case number 261010-000576, but the case has since disappeared from my support history. I have been trying to resolve this for approximately two weeks and have received no response.
I need help resolving the account-linking issue so I can access the correct Creator Hub account and complete my application using my existing TikTok profile.
TikTok profile: https://www.tiktok.com/@_m7md
Could a Razer representative please investigate my existing case or direct this issue to the appropriate Razer ID or Creator Program team?
I would appreciate a clear response on how this can be resolved.
Thank you.
