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Question

Unresponsive Basilisk v3 Pro

  • August 18, 2026
  • 1 reply
  • 17 views

loadgreatMilk472

Looked everywhere with no luck for this so I apologize if its already been posted.

But, I’ve had my Basilisk v3 pro for a while now and this has been happening for some time and cant seem to figure it out. It will randomly just stop responding for like 5-15 seconds where i cant click or move the cursor. It usually happens while gaming but it happens in every single game I play. Tried a fresh install of synapse, moving usb ports for the dongle, updating firmware etc. and it still happens all the time. Anyone else experience anything similar?  Been a long time Razer mouse user and this is definitely making me want to switch.

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1 Reply

Razer.Caziel
  • I am the Lightbringer
  • August 18, 2026

Hi ​@loadgreatMilk472,

To isolate the issue, please test the mouse in wired mode to determine whether the problem is related to the wireless connection. Also, please PM me the serial number of your Basilisk V3 Pro so I can look into other possible solutions and verify its warranty status.

 

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