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Question

Updating Phone Number

  • August 15, 2025
  • 1 reply
  • 27 views
B

I am trying to update my phone number on my old razer account as I no longer have my old phone number, but whenever I click Phone Number it prompts an SMS Code or the backup code, I do not have the back up codes as this is a very old account.

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • August 15, 2025

Hi buzzSmokeyTopazup408,

I understand you've lost access to your old phone number. Please send me a PM with the following details so I can verify your account and provide the necessary assistance:

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb conversation to PM.
 

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