Updating Phone number on account and WHY can't they fine my account for warranty request | Razer Insider
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Updating Phone number on account and WHY can't they fine my account for warranty request

  • March 17, 2025
  • 1 reply
  • 84 views
D34dR4bbit

I’ve been registered with a Razor ID since 2016. I need to update my phone number (won’t let me because the “authenticator” wants to send a SMS to THAT number and won’t let me choose my email account).

Called the “help/support” 3 times in the last hour they “drop” my call and when I did get through, they can’t seem to find my account. Gave them my phone number that is on file, my Razor ID number and they still can’t find it. 

Can someone please assist me with this so I can get my warranty started?

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3514 replies
  • March 18, 2025

Hi D34dR4bbit,

I just replied to your PM. Please check your inbox, and let's continue our conversation there. Looking forward to hearing from you!

*Thread locked to curb the conversation to PM.

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