Urgent: $200 Card Not Redeemable – Ticket #000 | Razer Insider
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Urgent: $200 Card Not Redeemable – Ticket #000

  • August 28, 2025
  • 3 replies
  • 32 views
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Hi Razer Support / Forum Moderators,

 

I submitted Ticket #(REMOVED) regarding a $200 card I purchased that I am unable to redeem. I was told to expect a response within 72 hours, but I haven’t received any update yet.

 

Could a moderator or support agent please escalate this ticket? The card is high-value and time-sensitive, and I would greatly appreciate prompt assistance.

 

Thank you for your help!

Shelby 

(REMOVED)

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    3 Replies

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    • pixieqb
    • Author
    • Insider Mini
    • August 28, 2025

    Also the live chat has not been working for over 17 hours 

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    • pixieqb
    • Author
    • Insider Mini
    • August 28, 2025

    Urgent: $200 card not redeemable — Ticket # (REMOVED)

    Live chat isn’t working, and I haven’t received any update.

    Please escalate this ticket immediately.

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • August 29, 2025

    Hi pixieqb,

    I’ve coordinated your concern to our Support Team. Please standby for their response within 24 hours via email.  Do let me know if you do not hear from them by then. Have ave a good one!

    *Thread locked to curb the conversation to PMs.

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