Hello,
I recently purchased a Razer Blackshark V2 X headset. However, when I tried to register my product, I found out that it had already been registered. It's been 5 days since I bought the product, and I previously reached out to support with this issue, but I haven’t received a response yet. I would appreciate it if you could assist me as soon as possible. If my product is counterfeit or has any issues, I will contact the store where I purchased it for a return. Thank you.
Best answer by Razer.Aero
Hi Pendelot,
I’m here to help. Please send me a PM with the headset serial number and reseller or store name. That way, I can verify the model and check the device information from our system. You can save them to any online drive account listed here. All the best!
*Thread locked to curb conversation to PM.
Hello,
I recently purchased a Razer Blackshark V2X headset. I'm trying to register my product through Razer ID, but it's telling me that the product has already been registered, and therefore I cannot complete the registration. I have not registered my product before. Could you please assist me with this issue?
Hi Pendelot,
I’m here to help. Please send me a PM with the headset serial number and reseller or store name. That way, I can verify the model and check the device information from our system. You can save them to any online drive account listed here. All the best!
*Thread locked to curb conversation to PM.
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