Hello Razer Support,
I would like to clarify that I am the rightful owner of my Razer ID and still have ownership of the account. However, I never set up an authenticator app or saved any backup codes.
My account is now locked behind 2-Step Authentication, and the only available options are Authenticator App and Backup Codes. I cannot access my account settings or complete purchases, and there is no email verification option.
Could you please verify my ownership through my registered email or another available method and help me reset the 2-Step Authentication so I can regain access to my account?
I would appreciate your assistance in resolving this issue.
Thank you.