USB-C acting glitchy | Razer Insider
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USB-C acting glitchy

  • January 11, 2021
  • 1 reply
  • 150 views
R
Hi All, I've been using my Razer laptop (RZ09-02886) with my LG Ultrawide via USB-C. It worked perfectly for a while however, now the screen flickers and the sound cuts in and out to the point where it is unusable. I connect with my HDMI cable now. I thought maybe this had to do with a Windows Update a while back so I rolled back drivers as well as reinstalled them, but the same thing happens. Also, I just tried to plug my External SSD in the USB-C port and the laptop didn't recognize it, so I ruled out graphic card drivers being an issue. I really hope this isn't a physical damage issue. I've taken very good of my Razer and have never dropped or hit it. I would appreciate any help that anyone can provide! Thank you!
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1 Reply

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  • discofriez
  • 1 reply
  • March 26, 2021
I have had a similar response - I hope that you get a good answer! I thought my webcam was broken, but upon buying an adapter, it turns out that the usb c port is the culprit of the glitches, not any of my devices. It shows a distorted image that glitches every 5 or so seconds, making recording and streaming not feasible, not connecting to my other monitor.
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