USB C HUB disconnecting | Razer Insider
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Question

USB C HUB disconnecting


My USB hub is repeatedly disconnecting and reconnecting over and over again. 
I’ve tried multiple hubs with multiple power supplies.

I have a 2020 Blade 15 advanced and I’ve verified that all my drivers are up to date.

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3 Replies

  • Insider Mini
  • 1 reply
  • February 7, 2024

Hi,

Did you happen to find a solution for this?

 

I’m getting the same issue with both my USB-C ports. One is connected to a monitor, the other to the Razer HUB. Anytime I start playing a game, it will randomly disconnect me from the HUB, which I used to use for ethernet, or my monitor will go dark for a few seconds. The HUB, unfortunately, disconnects and never reconnects until I unplug and plug back the USB.


  • Author
  • Insider Mini
  • 1 reply
  • March 9, 2024

I think the new Nvidia driver I just installed tonight may have fixed it but it’s too early to tell.  I had to uninstall and reinstall the Nvidia experience app and then update the geforce driver from within the app.

Good luck!  I know it’s been a real PITA for me!


Sragoth
  • Insider Mini
  • 1 reply
  • April 8, 2025
SoloProphet wrote:

I think the new Nvidia driver I just installed tonight may have fixed it but it’s too early to tell.  I had to uninstall and reinstall the Nvidia experience app and then update the geforce driver from within the app.

Good luck!  I know it’s been a real PITA for me!

Did it work? I am experiencing something similar hence.


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