Very frustrated with Razer... | Razer Insider
Skip to main content
In another thread, I posted about problems I am having with my DeathAdder mouse.



Someone named Razer.zionzedd replied to the post asking for a PM and then locked the original conversation so that I cannot reply there.



The only problem is, when I try to send a private message to this person, I get the following error:



ACCESS DENIED



You don't have permission to access "http://insider.razer.com/index.php?" on this server.




I would include a snapshot of the error, but this forum/site doesn't let me do that. I have no other way of contacting this person because the original thread was locked, and I cannot PM him/her/them.



I am EXTREMELY frustrated with Razer right now.



I apologize to anyone in the forums reading this as this is intended for Razer and/or the one person. But, right now, I feel like throwing the mouse in the garbage and buying some other vendor's product.



I'll probably get banned for posting this, or maybe the message will get deleted. I don't care. But, if I don't get a response within 48 hours, and some way of sending the information requested to the above named person and/or Razer support, I'm giving up and moving on to some other company.
sauljaffe
In another thread, I posted about problems I am having with my DeathAdder mouse.



Someone named Razer.zionzedd replied to the post asking for a PM and then locked the original conversation so that I cannot reply there.



The only problem is, when I try to send a private message to this person, I get the following error:







I would include a snapshot of the error, but this forum/site doesn't let me do that. I have no other way of contacting this person because the original thread was locked, and I cannot PM him/her/them.



I am EXTREMELY frustrated with Razer right now.



I apologize to anyone in the forums reading this as this is intended for Razer and/or the one person. But, right now, I feel like throwing the mouse in the garbage and buying some other vendor's product.



I'll probably get banned for posting this, or maybe the message will get deleted. I don't care. But, if I don't get a response within 48 hours, and some way of sending the information requested to the above named person and/or Razer support, I'm giving up and moving on to some other company.






Apologies for not getting back to you sooner and thanks for letting me know about the error you encountered through this thread. I already sent you a PM asking for the serial number of your device with other necessary information to help me start a case so I can forward your concern to the Software Team.