Very Strange Keyboard Problem

Question

My 2022 Razer Blade 15 has a keyboard hardware fault. When the 'i' key is pressed, it registers multiple other keys simultaneously (something like this “\;,HGRZAD”). I have come to realise that this is a hardware issue and not software. Can you please provide a quote to solve this issue? I have tried my best to fix it by cleaning carefully with IPA and compressed air but nothing has worked so far.  Can someone please help me figure out a solution? It will be greatly appreciated.

Razer.ScarletRouge · Answer

Hey there, ​@ventureTurquoiseGreen051I understand that you're having a key spammingissues with your Razer Blade 15. Please try these troubleshooting steps on this link to help resolve the issue.If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial numberand proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!*Thread locked to curb conversation to PM.

Sign up

Log in with Razer ID to create new threads and earn badges.

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

Scanning file for viruses.

This file cannot be downloaded