Hello, my mouse viper 8k stopped working for no reason. After working with it until dawn, the next morning I turned on the laptop, and the mouse no longer moved nor was it recognized by the PC or by Synapse, I already uninstalled and updated everything and there is no response. 
Hellp me!!
Hello, my mouse viper 8k stopped working for no reason. After working with it until dawn, the next morning I turned on the laptop, and the mouse no longer moved nor was it recognized by the PC or by Synapse, I already uninstalled and updated everything and there is no response. Hellp me!!
Hi
I’m sorry to hear about your problem. Did you also check in the device manager to see if there was a driver error? Please PM me the serial number so I can verify its model and check our options for a possible replacement. Thanks!
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