Razer Viper Mini has suddenly stopped tracking all movement. However, all other functions of the mouse are working perfectly and infrared LED is clearly visible.
I have already tried all the common solutions (cleaning the sensor, trying different mousepads, testing on another PC, reinstalling drivers) without success.
There have been threads opened about this issue, but no solution or answer has been provided yet. Is there any solution?
Hey
Let me assist you with your mouse. Can you reset it by following the steps from this link? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the sensor issue you're currently experiencing.
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