Hello,
I’m hoping to get some help with an issue I’m having with my Razer Viper Mini SE. It was working perfectly until today, but this morning I discovered the battery is stuck at 0% and will not charge. Here’s all the relevant information:
What happens:
When plugged in via USB-cable (wired mode), the mouse works normally and shows up in Razer Synapse.
But wirelessly, it does not charge: battery remains at 0%, no increase no matter what I try.
Once I disconnect the wired connection, the mouse powers off immediately.
What I’ve already tried:
Updated both the mouse and the wireless receiver to the latest firmware (v1.05).
Running the latest version of Razer Synapse.
Checked cable, ports, etc.
Before the issue, I used the original factory data cable: I unplugged it from the receiver and plugged into the mouse (as usual) to charge — that was the only change recently.
Thanks in advance for any help. I’d like to resolve this without having to replace the mouse if possible, since everything else seemed fine until now.
