i just got a new viper pro yesterday and tried to connect it wire less but it didnt work. i thought the mouse was broken so i went and returned it and got an other one. But my new one also doesn’t work. I updated the firmwell and tired everything. The mouse works when i plug it in with a cord.
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Hi
Thanks for alerting us with your concern. PM me the serial number so I can verify its model and check my resources for other workarounds to help you address the wireless connection problem of your new Razer Viper V2 Pro mouse.
Dongle detected in Windows device manager?
If yes, did you’ve tried to pair it again with the mouse?
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