viper ult 2.4 connecting and disconnecting | Razer Insider
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viper ult 2.4 connecting and disconnecting

  • June 18, 2026
  • 1 reply
  • 6 views
voiceLinenthink686

hello all my mouse is doing the connecting and disconnecting. i have taken it out and left it alone but today i wanting to fix the issue, id like to stated that my computer is up to date, and that I'm no where near the WIFI router  i was ibn the process of trying to update the mouse, but it doesnt stay connection long enough for the system to catch that its on and connected.. it makes one connecting sound and two disconnecting sounds. i haven't tried changing the batter to the mouse yet but i will after posting there. if there is any other way to fix this all help would be appreciated.

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1 Reply

Razer.sushi.boi
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Hi there, ​@voiceLinenthink686!

 

Is it possible for you to try it on a different computer just to check if the same issue persists? If that didn’t work out, then send me a message via PM along with your device’s serial number so I can validate it in our database and check for other workarounds along the way.

 

*Thread locked to curb conversation to PM.

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