Hello,
I received my Viper Ultimate several days ago. And I found a problem.
Indeed, when my mouse is on the charging dock, and I start my pc. The dock is not powered. I have to unplug it and plug it back in. An idea ?
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Does it behave the same even without Synapse in the background? For now, let's try to reinstall your mouse driver by following the steps on this page. Should the issue persists, PM me the serial number of your device. I can use it to verify its model and look for other possible solutions.
*Thread locked to curb the conversation to PMs.
*Thread locked to curb the conversation to PMs.
I did what was asked. Now my mouse is no longer detected by Synapse ..
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