Viper ultimate defect | Razer Insider

Viper ultimate defect

  • 23 December 2019
  • 1 reply

Hello there,

I recently got the viper ultimate, really liked it so far.
But I noticed a defect on the back of the mouse. It seems that the upper part is not in place on the left side.
As you can see in this picture :

However on the right side it is correctly in place:

I am unable to tell if this was already there when I used the mouse for the first time,
Should I worry about an inflating battery or something ?

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1 Reply

Userlevel 7
It is a possibility. But there's not much that I can do because the issue has something to do with the physical aspects of the device. You might as well send it in for a warranty claim. Send me a PM if you want to go that route, and I'd be happy to kickstart a ticket on your behalf.