Viper ultimate disconnecting

Have you’ve checked it on cable only?

When mouse is starting to ‘cut’ on wireless, then do you hear any connect/disconnect device sound in Windows? Also what USB ports were you using? Direct USB ports on motherboard (at least USB 3.0)?

have yet to check it cable only

yes I hear the connect/disconnect sounds in windows

was using a port on my motherboard and I think it was usb 3.0
now im using a 3.0 port on my case and still the same issue remains 

it just happened again today and my mouse/dock, keyboard and elgato stream deck all just stopped working and yet my bluetooth adapter and I think even microphone remained working perfectly fine 

all of this only started happening when I got the mouse

but it could be a USB power issue maybe but I have no idea how to tell or how to fix it
and it always effects the mouse first 

update: it might be a dock issue
I unplug the dock and use the usb dongle without it and everything seems fine
but with the dock plugged in it just loves to mess up

I have the exact same issue with viper ultimate with the dock and actually sent an email to razor support. They suggested like all the basic troubleshooting (uninstall, clean install, driver update, bluetooth etc.) which i did everything and even beyond, still no luck. Then i messed with the new synapse software beta, moved the slider on both Wireless power saving and low power mode on the power tab while on wired mode then switched to wireless. it fixed the problem. 

I have a possible solution.

Have you guys checked your grounding?  if the PC metal case or USB ports shock you or feel “tingly” with electricity, that’s lack of grounding (like mine). Try putting the dongle in a shallow USB port that makes the metal part stick out, and experiment touching it when the “disconnect mayhem” happens. My razer ultimate just stops disconnecting and works perfectly (because i grounded the dongle using my body).