Viper Ultimate doesnt work when plugged in | Razer Insider
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Question

Viper Ultimate doesnt work when plugged in

  • August 3, 2023
  • 3 replies
  • 217 views

12Gorg34

it works fine wirelessly using the dock but when i unplug my dock and plug the cable into the mouse a popup appears telling me that the USB device was not recognised. it also doesnt appear in the device manager but it does show me an “unknown usb-device (error when requesting a device description.)”

if you’ve had the same issue i would be glad to know how you fixed it. thanks

3 Replies

ViperStealth
  • Insider Mini
  • November 19, 2023

Same issue


ventureRustlink347

I have same issue. 


zoneAmethystsmart272

does anyone have a solution because i have the exact same problem.
pleas help