Viper Ultimate dongle is broken | Razer Insider
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Question

Viper Ultimate dongle is broken

  • June 24, 2026
  • 1 reply
  • 19 views
KuroSabbath

Hi, I own a Viper Ultimate  RC30-030501, and the USB dongle stopped for working for a while now, it’s a hardware problem and I wanted to know if it was possible to get a substitute dongle. I can’t see to find an official channel to get a new one

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1 Reply

Razer.sushi.boi
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Hello there, ​@KuroSabbath!

 

I can check our inventory for a replacement dongle. Please send me a message via PM along with your Viper Ultimate’s serial number so I can validate it in our database and for proper documentation. Looking forward to your response!

 

*Thread locked to curb conversation to PM.

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