Viper Ultimate has a major sensor flaw. | Razer Insider
Skip to main content

Viper Ultimate has a major sensor flaw.

  • December 14, 2019
  • 1 reply
  • 28 views

I replaced my first Viper Ultimate through Razer support because when I shook the viper back and forth it would rattle. I was trying to determine if it was a loose sensor or scroll wheel so I put black tape over the sensor and when I shook the mouse the cursor would move on the screen. I wasn't violently shaking it but just moving it like I would during a flick. I received my second Viper Ultimate today as the replacement and I still have the rattle issue and the sensor moving on screen is worse than before. I am wondering if this issue is with every Razer Viper Ultimate or have I just been very unlucky. Unfortunately I am past my return date or I would just get a full refund because if i spend $150 on a mouse I want it to be without issues. Is anyone else having this problem?
Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

  • Guardian of the Forest
  • 2054 replies
  • December 25, 2019
Hi there! Are you still having the same issue? Can you PM me the case number so I can take a look?

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings