Viper Ultimate is charging but losing battery | Razer Insider
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Question

Viper Ultimate is charging but losing battery

  • December 17, 2024
  • 2 replies
  • 102 views

Recently I upgraded my Razer Synapse to Synapse 3 and then 4 for the beta when I saw it a few minutes later.

Ever since I did that, I noticed that my Viper Ultimate when docked or plugged in to charge would show charging  but instead of the battery % going up it slowly starts going down. 
 

I saw a previous post a year ago and tried to firmaware update but it did nothing for me. 

 

 

2 Replies

Shadow_Boss2021

I HAVE THE SAME ISSUE, idk but like first in the synapse app said charging  but after 24 hours was still at 0% after 2 days the mouse was charging but when was reaching 90% was losing battery


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • January 27, 2025

How long it’ll work? Because either it can be battery issue or just Synapse showing wrong battery status.