Viper Ultimate Wireless left click problem | Razer Insider
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Hi all,



I have received the new mouse just yesterday [Model No RC30-030501] but unluckily it presents some problems with the left mouse button



while the right mouse button is smoooth and crisp, the left mouse button presents a "ghosted" first-stage-pressure-click that does not trigger any signal, then, if you press more, you finally get your left click



this first-stage ghosted-click also triggers an annoying feeling of mechanical scratching/rubbing inside the mechanism of the left mouse button, and a distinctive sound is emitted during its execution



this behavior is not random, and happens 100% of the time the left mouse button is pressed



I bought the mouse from the online Razer EU store, I would really appreciate if you could guide me into getting a replacement unit.



Thanks
It sounds like a hardware issue. PM me the serial number of your mouse so I can start an RMA if you don't have one yet.