viper v2 broken dongle | Razer Insider
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Question

viper v2 broken dongle

  • January 10, 2026
  • 1 reply
  • 8 views

My Razer Viper V2 Pro wireless dongle suddenly stopped being detected.


The dongle was not lost and shows no external physical damage.


I tested multiple USB ports and another computer — it is not detected at the system level.
The mouse works normally in wired mode.

 

I understand the product is out of warranty and I am willing to pay for a replacement wireless dongle.


Please advise the paid replacement process.

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer Support
  • January 10, 2026

Hey ​@jerry922,

I responded to your PM, please check your inbox.

 

 

 *Thread locked to curb conversation to PM.