Viper V2 Dongle Dead | Razer Insider
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Question

Viper V2 Dongle Dead

  • April 2, 2026
  • 2 replies
  • 64 views

252991

Dongle just died like many others. Mouse works when plugged in but nothing recognized the dongle, as if it doesn't exist. Ive tried 2 other PC’s and the device detection tool plus many restarts. The only thing I havent tried is the oven trick ive seen online. Could I please get a replacement before I bake this piece of junk like a cake?

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2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • April 3, 2026

If mouse has still valid warranty, then I’d RMA it: https://mysupport.razer.com/app/warranty-support


Razer.ScarletRouge

Hey there, ​@252991 

 

I understand you are looking for a replacement dongle for your Razer Viper V2. I can check our inventory to see if we have a stock for a replacement dongle for your device. Please send me a private message with your device's serial number and country of residence so that I can check our system for replacement stock availability in your area. Thank you!


 

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