Viper V2 Pro firmware and Hyperpolling issues. | Razer Insider
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So I literally just got the viper v2 pro and the hyper-polling dingle. I plug the mouse in and it works perfectly. Synapses tells me there is a firmware update for the mouse and when I go to update it, it tells me to turn it off. Check. Then to plug it in via the USB cable that came with it. Check… But that’s it. Nothing happens. So I tried to redo it after a pc restart just to make sure it was fresh. Then when I go to do it again, Synapses tells me there's a firmware update… And the firmware updater tells me it’s already up to date….

Now for the Hyperpolling dingle. I plug it into the USB cable I got with the mouse and…. nothing. Synapses doesn’t see it and there is no light on the dingle that lights up. Defective maybe? Synapses did have an update after I plugged it in though. But.. still not working.

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