I submitted a case about 3 weeks ago to get my new 2.4 hyperspeed dongle and my replacement dongle finnally came today. I plug it into my pc and I hear it connect but it wont show up on razer synapse and wont work. I try to give it a firmware update but it wont work because I cant move my mouse what do I do?
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Did you've tried this pairing utility: https://mysupport.razer.com/app/answers/detail/a_id/6076 ?
Also how it's detected in Windows device manager?
Also how it's detected in Windows device manager?
The link you sent worked thanks so much.
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