I bought my Viper V3 Hyperspeed a couple of days ago, and I noticed that when I plugged the included battery in, Razer Synapse only showed a quarter of a battery. I continued using it, thinking the battery just discharged. The battery ran out within the day. I changed my battery and the same quarter of a battery icon showed. I tried seeing if it was the battery indicator from the software that was at fault. But the mouse stopped working after the battery indicator had gotten to 0.
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- Razer Support
- 1629 replies
Hello there,
Try reinstalling your mouse’s drivers. You can also update its firmware. If that didn’t work out, shoot me a message via PM along with the serial number of your Razer Viper V3 Hyperspeed so I can validate it in our system and check for other workarounds.
*Thread locked to curb conversation to PM.
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