I recently bought myself a Razer Viper V3 Hyperspeed wireless mouse, and I noticed that when inputting a battery, the battery life through Razer Synapse reads 50% battery remaining. The batteries are brand new and are not used, and I dont understand why.
Question
Viper V3 Hyperspeed battery always starting at 50%
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- Razer Support
Hey there,
I understand that you’re seeing your Razer Viper V3 Hyperspeed report only 50% battery in Razer Synapse even though you’re using a brand‑new battery.
To better assist you, please let me know what troubleshooting steps you’ve already performed so that we do not repeat the same steps. Also, could you please provide your current Razer Synapse version so we can proceed with further troubleshooting steps to help resolve your concern?
Additionally, please send me a PM together with your device’s serial number so I can check its details here in our system. Thank you!
*Thread locked to curb conversation to PM.
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