viper v3 hyperspeed not connecting to hyperpolling dongle

Question

i lost the original dongle of my viper v3 hyper speed so i bougth the hyperpolling dongle but it keep saying pairing fail what should i do ?

FiszPL · Answer

Any screenshot of the error?Also are you on the latest available firmware for your mouse?https://mysupport.razer.com/app/answers/detail/a_id/13747/~/razer-viper-v3-hyperspeed-firmware-updater-%7C-rz01-0491And for Hyperpolling dongle:https://mysupport.razer.com/app/answers/detail/a_id/13746/~/razer-hyperpolling-wireless-dongle-firmware-updater-%7C-rc30-04410

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