Viper V3 Pro added to Synapse Beta compatibility list, still doesn't work. | Razer Insider
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Viper V3 Pro added to Synapse Beta compatibility list, still doesn't work.

T

Razer Viper V3 Pro was added to the compatibility list on 5/15.  I uninstalled Synapse 3, installed Beta, opened the program and it does not in fact recognize the mouse.

 

I searched for a firmware update, to which I found an update posted today (5/16). 

Mouse Firmware v1.10.05_r2

My mouse is showing v1.10.05 and when trying to update it says it’s already up to date.

 

I’m guessing this is a firmware issue, needed for beta to recognize the mouse, but the firmware is not installing properly.

 

Just Razer software being a total disaster as usual.  Help?

GMdoghunter666
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  • GMdoghunter666
    GMdoghunter666
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    thewizonline
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    FrantikJay
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2 Replies

EuroSpex
  • EuroSpex
  • Insider Mini
  • 1 reply
  • May 18, 2024

I just bought the mouse and the new Synapse does not recognize this mouse. Hopefully they will push it through soon.

T
1 person likes this
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    Thoffman223
Razer.sushi.boi

Hello guys!

 

Thanks for alerting us about this. I have sent you a PM so we can try some workarounds and help you raise this to the our software team. Check it out and let’s continue our conversation there.

 

*Thread locked to curb conversation to PM.

EuroSpex
1 person likes this
  • EuroSpex
    EuroSpex
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