Viper V3 pro dongle replacement. | Razer Insider
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Question

Viper V3 pro dongle replacement.

  • September 14, 2026
  • 1 reply
  • 27 views

Hello Razer Assistance, i recently bought a Razer Viper V3 pro from a private vendor (used) and it came without a wireless dongle. The serial number is [removed by moderator] . Would it be possible to file a request for a new dedicated dongle?

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1 Reply

Razer.ScarletRouge
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Hey there, ​@buzzCamelload254 

Please be informed that the Razer Viper V3 Pro, Razer DeathAdder V3 Pro (Smooth-Touch Edition), and Razer Viper Mini Signature Edition use a dedicated HyperPolling Wireless Dongle. Therefore, it does not work with the generic Hyperpolling dongle. 

Since the Razer Viper V3 Pro was purchased from a private seller and did not come with the wireless dongle, I recommend that you contact the reseller or seller from whom you purchased the device and inquire about the missing dongle, as it should have been included with the mouse at the time of sale.
 

If you have any further questions or need additional assistance, please feel free to send me a PM and I'll be happy to assist you. Thank you!

Also, I noticed that you've posted about the same issue in a different thread. Just a friendly reminder to try and keep the same issue to one thread to prevent any confusion and speed up the resolution process. Thanks for understanding!




*Thread locked to curb conversation to PM. 

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